I will say that mostly Grand Design has been a pleasure working with. We chose GD because we wanted a high quality RV but most RV manufactures have horrible service ratings. We like all new customers had a few issues with some minor things like drawers not latching shut. The only issue I have is the Service team at GD don’t communicate with you in a timely manner. All they have to do is give you a brief update, but it seems like they always have to wait till they have all the facts which takes weeks in my experience. Just tell us what you are thinking and what the next steps are. Check in every few days and let us know the progress.
Other then that our TT is excellent and would recommend GD to anyone!